Privacy Policy

For the purposes of applicable data protection and privacy laws, Nav Durga Pro Solutions LLP (hereinafter “We”, “us”, “Firm”), with its registered address at Plot C – 98A, Industrial Area, Phase 7, Sector 73, Mohali – 160055, Punjab, India, a firm that currently operates the sales & service of various  products & brands, processes the personal data that you provide us with while using the website www.navdurgaprosolutions.co.in (hereinafter, “the Website”), or other applications, software, digital media, storage medium, or functionalities related to the firm.

Protecting your privacy is important to us. We are committed to protect all Personal Data provided to us, whether by individuals with whom we do business, visitors to and users of our websites or otherwise. Personal Data is information which relates to an identified or identifiable living individual. 

This Policy explains what Personal Data we collect, how we may use and manage it and the rights you have in relation to your Personal Data. Before you provide us with any Personal Data or browse our website, you should read through this Policy in full and make sure that you are comfortable with our privacy practices.

Please note that our website may contain links to other websites. These third-party sites are not subject to this Policy, and we recommend that you check the privacy and security policies of each website that you visit. We are only responsible for the privacy and security of the data that we collect and have no control over the actions of any third party in relation to your data.

  1. Whose Personal Data do we collect?
    We collect Personal Data from a range of individuals in the context of its business activities, including:
  1. representatives of our suppliers, customers and other business contacts
  2. contractors
  3. users of our website
  4. individuals who contact us by any means
  5. job applicants.
  1. How we collect your Personal Data?
    We obtain Personal Data which you knowingly and voluntarily disclose to us, both in an online and offline context. We collect Personal Data when you:
  1. Visit our website or complete one of our web forms
  2. contact our customer service centres or request information from us in any other way
  3. visit our premises
  4. submit an order to us
  5. communicate with us via social networking websites, third party apps or similar technologies/ platforms
  6. subscribe to our blog, newsletters, emails
  7. visit one of our trade counters at an exhibition.
  8. We may also collect information received by us from third party sources, for example relating to your use of other websites which we operate and from related third parties such as sub-contractors.
  • What Personal Data do we collect?

We may collect a range of Personal Data from you in a business context, such as your name, surname, gender, job title, photographic identification, email address, home/ office address and other contact details, details of your business and other interests, communications with you (including notes from meetings), Our products or services that we have provided you or that you might have an interest in and financial and payment information.

When you use our website, we collect certain standard information that is sent by your browser to our website. This includes technical information, such as your IP address, browser type, operating system, language, time zone setting, access times, country and any referring website addresses.

  • The purposes for which we collect personal data

We process your Personal Data for the following purposes:

  1. to provide you with information about our products and services
  2. to notify you of any changes to services and to provide you with information in relation to similar goods and services that may be of interest
  3. to provide you information about our market environment, events, product launches
  4. to communicate with you and third-party contacts
  5. to administer our website and help improve our products and services
  6. to carry out analytics in relation to the use of our website
  7. to comply with applicable laws and regulations
  8. other business-related purposes, including negotiating, concluding and performing contracts, managing accounts and records, supporting corporate social responsibility activities, legal, regulatory and internal investigations and debt administration.
  • Recruitment:

When you apply for a job via our website or otherwise, we will collect additional more specific Personal Data about you, such as your qualifications, career history, third party references and interview notes. We may also ask you for other information, for example your interests and the types of jobs you are interested in. Any Personal Data you provide to us in relation to a job vacancy will be processed in accordance with our Recruitment Policy.

  • The legal basis for Nav Durga Pro Solutions LLP processing your personal data

In order to comply with applicable data privacy laws, we are required to set out the legal basis for the processing of your Personal Data. In accordance with the purposes for which we collect and use your Personal Data, as set out above, the legal basis for us processing your Personal Data will typically be one of the following:

  1. your consent
  2. the performance of a contract that we have in place with you or other individuals
  3. Our third parties’ legitimate business interests
  4. compliance with our legal obligations
  • Who we share your personal data with

We may share your Personal Data with people within the company who have a “need to know” that data for business or legal reasons, for example, to carry out an administrative function such as processing an invoice, or to direct a query that you have submitted to the relevant department within firm.

We may decide to allow users to share comments, postings, testimonials, or other information. If you choose to submit such information to us, the information that you submit may be available generally to the public. Information that you provide in these areas may be read, collected, and used by others who access them.

  • Security:

We take all reasonable technical and organizational security measures to protect Personal Data from accidental or unlawful destruction, accidental loss and unauthorized access, destruction, misuse, modification or disclosure.

  • Record Retention:

Your Personal Data is not kept for longer than is necessary for the purposes for which it is collected. This means that data and records (including Personal Data) are destroyed or erased from our systems when no longer required. The amount of time that records are kept for varies depending upon the type of Personal Data they contain.

  • Your Rights:

Applicable data privacy laws give rights to individuals in respect of Personal Data that organisations hold about them. If you wish to:

  1. request a copy of the Personal Data that we hold about you; or
  2. request that we rectify, delete, or limit the processing of your Personal Data,

Please submit your written request to us at info@navdurgaprosolutions.co.in

  • Changes to Privacy Policy:

We reserve the right to modify or amend this Policy at any time by posting the revised Policy on our website. It is your responsibility to review the Policy every time you submit information to us or place an order.

  • Cookies:

A cookie is a small data file that a website may write to your hard drive when you visit. A cookie file can contain information (such as a user ID) that the website can use to track the pages you have visited and your preferences. The only Personal Data a cookie can contain is information you personally supply. A cookie cannot read data from your hard disk or read cookie files created by other websites.

We use cookies to track user traffic patterns and to provide a better service for users when they visit the website.

Users can set their browsers to provide notification when a cookie is received. Users can also refuse all cookies by turning the function off in their browsers. However, to ensure the full functionality of our website, the use of cookies is required.

  • Social Media Features:

Our website includes social media features, such as sharing or following buttons. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly.

Social media features are either hosted by a third party or hosted directly on our websites. This Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

  1. Feedback:

We think it is very important to hear what you have to say about our policies. If you have any feedback about this Policy, please e-mail us at info@navdurgaprosolutions.co.in

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